I seen this question already asked but no answers were given.
I bought a username but I cannot see it in my back office/dashbord. Meanwhile I can see the funds are there in my wallet. If I search for the username it still says its available and to send the money to an address which is what I already done. please help me resolve.
If your funds are still in your wallet, the registration may have not been processed correctly. Which username did you try to purchase?
To register a username, you will have to fund your wallet with the appropriate amount of BTC for the registration to be processed, and keep your computer open/online until the following transactions have been completed:
NAME_PREORDER transaction, sent to the Bitcoin network with fees determined by bitcoinfees.21.co
– Once the
NAME_PREORDER transaction has been included in a block, your browser waits for 6 blocks. After the 6 confirmations are received for the
NAME_PREORDER transaction, a
NAME_REGISTRATION transaction is issued.
– When the
NAME_REGISTRATION transaction is included in a block, the name will appear on the Blockstack ID you registered it to.
I have exactly the same issue.