Unable to log in after browser update

[sabyasachi]

I’m being asked for the password, which I don’t recollect at the moment. Ido have the recovery code safely stored, but I don’t see any way to enter that. Nor do I see a way to switch to another ID.

[muneebm]

Hope this helps.

Forgot password to migrate data after browser update

Hey folks. This ‘upgrade’ screen is expected and required, because we had to update some of your settings, and you need your password to be able to decrypt some of your settings. If you’ve forgotten your password, and you can’t get to the ‘reset browser’ screen, you can manually reset by opening the Javascript console, and then typing localStorage.clear(), and pressing enter. You can then refresh the page, and you’ll be prompted to restore with your seed phrase. If you’re on iOS, you can go to…

[jeffd]

Yep, this is annoying UX issue we haven’t accounted for. I just opened a ticket to allow for an easy reset if you get stuck like this in the future. Thx for pointing it out @sabyasachi

[sabyasachi]

I was able to login again with my recovery key after clearing the localStorage() as suggested by @muneebm. (Thanks!) However, it would certainly be nice to have an easier reset option directly from the UI. Thanks for opening the ticket.