Trying to withdraw STX from original Stacks Wallet. Stuck Processing?

#1

Hi,

I’m trying to withdraw my STX from the original Stacks wallet but when I try it just gets stuck on “Processing” button indefinitely. I have sent some BTC over for fees so that’s not the issue.

Trying to withdraw to my Crypto.com app wallet.

Please if someone could help that would be great.

Cheers,

Earl image

#2

Hey there! Following the launch of Stacks 2.0 on Jan. 14th 2021, users must use the new version of the Stacks wallet to transact with Stacks. The Stacks wallet v3 and older can no longer be used for sending or receiving STX tokens and is effectively “read only.”

In order to access and transact with your STX, login to the new Stacks wallet available at hiro.so/wallet by selecting “I already have a wallet” after downloading, and enter your secret key associated with your Stacks holdings. Your secret key is either a 24 word secret phrase or a hardware device such as Trezor or Ledger. Let me know if that helps!

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#3

I have access to the original wallet but not the recovery key. I can see my STX in the original wallet. Is there anything I can do?