Id empty after 80% complete

hi,

i signed up then completed verification and then was able to register. few days later I tried to use blockstack and noticed my id was empty with 0% profile completion. I completed profile again and registered again. later on the profile was back to 0% completion.

what am I doing wrong. why is it not able to retain my work.

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same thing happened to me. has anyone had a chance to look at this?