Hello there! Password issues (Windows)

Support
#1

Hello to all, I’m kind of a new user and very amaze by Blockstack. But the thing is, I’ve lost my password and I can’t log in on other PC’s. I can’t remember it, is there any way to do it or I must to create a new ID

Thanks!

#2

You can recover your account when you dig into your email box and find the mail with Save this email: Recovery info in the subject, coming from [email protected].

If you don’t have that, then you can’t recover the account, as the email makes the following note:

We send this code only once. Blockstack cannot restore your ID or reset your password for you. Please save this email forever and make note of the password you used.

Hope this helps!