Charged twice for username?

revoluto.id.blocksta · May 7, 2019, 1:54pm

Hi, I think I have been charged twice for a username. How can this be checked and corrected?

Thanks in advance.

moxiegirl · May 7, 2019, 5:12pm

Names are registered on the Blockchain so you should see the transactions, and therefore the charges against an identity / name from the Stacks explorer:

revoluto.id.blocksta · May 7, 2019, 6:40pm

Thanks!! I see the two transactions what can I do about it? how can I claim a refund?

revoluto.id.blocksta · May 8, 2019, 2:09pm

If I am claiming only one username, why was I charged twice? is that even possible?

Ana_Litvi · May 12, 2019, 11:51pm

there might be some kind of error
did you manage to fix it?

friedger · May 13, 2019, 7:43am

There are always two transactions, one for pre-ordering, one for registration.

You are charged a transactions fees for both transactions (in a recent example that was $1.50 + $1.20) and a registration fee (to burn address in first transaction - $2.40). In addition, a small amount is transferred to the owner address in the second transaction ($0.30). These are all the costs for registering a name.

See also https://docs.blockstack.org/core/naming/register.html

Ana_Litvi · May 20, 2019, 1:10am

Thanks for this info