BTC Withdrawal fails at "Signing"

Good afternoon,

experienced user is trying to retrieve the remaining BTC, roughly $200, using Stacks 3.1.0 or 3.1.1. So far, I have failed miserably, always at “Sign Transaction”. The transaction to be signed never appears on my ledger.

I am using a Ledger Nano X on a MAC with the most recent firmware 1.2.4-5 and the latest BTC app 1.5.5.

Any help would be highly welcomed.

Thanks a lot

1 Like

Same issue with Ledger Blue. Support please assist.

Thanks for reaching out. It sounds like you’re using the process outlined in the FAQ on this already, but sharing in case others could use the resource: How can I withdraw the BTC I've deposited into the Stacks Wallet v3.x?

@markmhendrickson any ideas on this? :pray:

Please reach out to me at [email protected] if you need assistance with this matter. :pray:

Hi Mark, I’m having exactly the same issue but with Ledger Nano S, latest firmware, latest BTC app. When clicking to sign the transaction nothing appears on the ledger and nothing happens. Any ideas?

Mind emailing me about this as well? [email protected]